May 9, 1996

Dear Gary,

It was a pleasure working with you and your crew during the 1996 ARRDA annual meeting in Dallas.

I sincerely appreciate all the effort that you put into this job and what I would consider above and beyond the call of duty. I cannot say enough about how impressed I was with your attitude and your tenacity during a somewhat very trying and difficult task.

I apologize for getting back to you so late, however I have been extremely busy traveling with my clients, and have just now had the chance to get unburied.

Please contact Kim Brown regarding your one week free vacation as promised by J.P. Ottino. I was speaking to him last week during a meeting while he was in town and he was encouraging you and the other members of the crew to call him when you have decided where and when you are going to take your free week.

Please feel free to call me if you have any questions. I hope you enjoy your vacation and I look forward to the next time that we may be able to work together.

Sincerely,

Thomas J. Madden
Account Manager
Ralph Graves Productions, Inc.